Digitechstore.com Return Policy:
Customer satisfaction is our top priority. In the unlikely event that you receive
a product that is not working properly; Digitechstore.com offers a return period
of 30 days from date of receipt for exchange for the same item.
Our company offers only the finest products available and we make every effort
to meet your high standards for quality products, accurate descriptions, reliable
shipping and exceptional customer service.
Please E-Mail us at firstname.lastname@example.org with a description of the
problem and we will promptly respond with return / warranty information to get
your item exchanged or repaired at no extra cost.
DIGITECHSTORE COMPANY RETURN POLICY
Merchandise Authorization (RMA) numbers are required for all returns
Any Merchandise Returned without a Valid RMA (Return
Authorization number) will be returned and declined and
send back to the sender.
Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless
Returned products must be complete in the original packaging and resalable.
A) Special Orders, TV's, DVDR's, all Manufacturer Sealed Items, (if a sealed
is broken/torn can not be returned) Radio Scanners items can not be returned.
B) Opened and/or Sealed item returned unsealed are not returnable unless (very
rarely) defective for a REPLACEMENT ONLY of the same item at no extra cost.
After 30 days, any products requiring service, either warranty or otherwise,
should be returned directly to the appropriate manufacturer.
To obtain an RMA number:
1)  Please send an email to email@example.com
2)  Provide the original invoice number, product being returned,
3)  Reason for return. Returned merchandise for a refund WILL be subject
to a restocking Fee of up to 15%; please contact the RMA department for details.
Any coupon discount will be voided. If returned item was purchased using the
"Free Shipping" shipping fees paid by Digitechstore to ship the item
will be deducted.
. **Items ordered as Special orders are subject to a 20% restocking fee.
All Warranty Exchange replacements are subject to product availability. If
an exact replacement is not available upon testing, DigitechStore.com will substitute
the product(s) with a similar, suitable, or upgraded product(s) of equal or
greater value within 7 to 10 business days. If none of these options are available,
DigitechStore.com will issue a full refund.
Return shipping cost (the cost to send
an item back to our store)
1) Buyer remorse for refund: Buyer is responsible to ship the item back.
a) We will issue a Refund of the product minus shipping and handling fees a
15% restocking fee is deducted. (please allow 5 to 7 days to process refund)
2) If the item is found defective (All Items are inspected
by our Tech Support Team for confirmation)
a) DigitechStore will issue a prepaid label to send the item back and send a
If a cash refund is requested instead of a replacement:
a)Shipping fees are not refundable
b)15% restocking fees will apply.
Policies subject to change without notice.
FAQs Q. Do you accept Money Orders, Bank Transfers, and Western
A. Yes, we accept all 3 payment methods.
We accept only USA Money Orders, not International Money Orders.
Make Money Orders out to: Digitech International, P.O.Box 19172, Washington,
Please include: 1) Your FULL NAME (First and Last Name) 2) Complete Address
3) Telephone Number 4) The item # -Item Name and Item Model. For any questions
please call us at 1-888-533-8003. Q. When will my items ship?
A. We ship Monday through Friday. Most orders placed before Noon Eastern Time,
ship the same business day. Q. When will my item arrive?
A. We ship via UPS or USPS - We ship from VA, DC, PA, and FL. Eastern State
destinations will take 1-3 business days to arrive. Midwest states will take
3-5 business days, and West Coast states will take 4-6 days.
Q. Can I get a tracking#
A. Yes, all orders are tracked. For your tracking#, eMail us at firstname.lastname@example.org.
Q. Must I pay sales tax?
A. Only orders shipped to DC and VA pay sales tax. No other states pay sales
How do I place an order from your website?
When you are viewing the page of a product you wish to order, just click on
the "add to cart" button, select the quantity you want to purchase.
You can view your cart any time, by clicking on "view cart" on the
top right of the page. You can add all the items you wish to order, and then
hit continue to proceed to our checkout.